Information we may collect
When you contact Xilian, submit a sourcing request, or create an account, we may collect your name, email, WhatsApp number, company information, product photos, target quantity, target price, sales market, certification needs, and request notes.
How we use your information
- To reply to your inquiry and confirm your sourcing request.
- To screen suppliers, organize quotes, and coordinate samples.
- To handle orders, service progress, and customer support.
- To improve our website content, service process, and customer experience.
How we protect your information
We try to avoid collecting unnecessary information. We do not display sensitive customer sourcing details on public pages. Quotes, supplier information, order details, and sample communication are used only for the related service work.
Third-party services
For payment, logistics, email, website analytics, or customer communication, we may use PayPal, email providers, logistics providers, or other necessary third-party services. These third parties process information according to their own policies.
Contact us
If you want to update or delete information you have submitted, contact us at xlgj.trade@gmail.com.